Mephisto Genetics Shipping Policy
How long will it take for my order to arrive?
At Mephisto Genetics we pride ourselves on our quick service. We aim to make sure all orders are shipped no more than 48 hours after receiving payment.
How long after being shipped until your order lands with you depends on your location. UK Mainland orders arrive in 1-2 Working days. US domestic orders take between 3-5 business days. European orders are typically 7-10 working days. Outside of the EU, orders are generally 10-14 working days, however on occasion it can take up to 28 working days depending on your location. Every parcel differs in time so if you have not had your parcel after 28 days please get in contact with us using the Orders and Returns form and we will try and sort the situation out as soon as we possibly can.
How much is the Shipping
UK - Royal Mail first class standard - €2
Royal Mail 1st Class Signed For - €3
1 - 2 Business Days
EU - International standard - €3
EU - International Tracked & Signed - €10
3 - 5 Business Days (aim)
USA - USPS priority - €10
Outside the EU & Rest of the World - stealth €16
(Asia, South America, Central America, Oceania, Africa)
Canada - tracked shipping - €10
What will my seed parcel look like?
Your parcel will look like an other standard priority parcel in the postal system. The only information displayed on the parcel is your name and delivery address along with a return address that is not listed as Mephisto Genetics and our website address does not appear on the parcel!
Deliveries to PO Box Address
Please be aware that we can not send signed for packages to certain PO Box addresses in some countries. Please check with us first if this is possible in your location
Important note for customers: It is your responsibility to check on the legal situation and import regulations of your country before sending: Mephisto Genetics your order, in any form, including, but not limited to; Telephone, Fax, Purchase Orders or Website ordering. We incur no liability for goods confiscated by CUSTOMS which contravene the import regulation of your country.Version 1.2 dated 12 November 2018